Cookie Policy
Understanding how we use tracking technologies on kexio.it.com
Manage Your Cookie Preferences
You can opt out of all non-essential cookies while still enjoying our flower care consultation services. Essential cookies that keep our website functioning cannot be disabled.
What Are Cookies?
Cookies are small text files that websites store on your device when you visit them. Think of them as tiny digital notes that help us remember your preferences and improve your experience with our flower care consultation services.
At Kexio, we use various tracking technologies to understand how our clients interact with our website, which helps us provide better flower care advice and streamline our consultation booking process. This isn't about collecting personal secrets – it's about making our service work better for you.
We believe in transparency. Every cookie we use serves a specific purpose in delivering our flower care consultation services or understanding how we can improve them.
Types of Cookies We Use
Essential Cookies (Cannot be disabled)
These cookies are necessary for our website to function properly. Without them, you wouldn't be able to book consultations, navigate between pages, or access secure areas of our site.
- Session management cookies that keep you logged in
- Security cookies that protect your consultation booking data
- Load balancing cookies that ensure the site loads quickly
- Cookie consent preference storage
Analytics Cookies (Optional)
We use these to understand which flower care topics interest our visitors most and how people navigate through our consultation booking process. This helps us create better content about plant care and improve our service delivery.
- Google Analytics for website traffic analysis
- Page view tracking for content optimization
- User journey analysis to improve consultation flow
- Search behavior tracking for better content recommendations
Functional Cookies (Optional)
These enhance your experience by remembering your preferences, like your preferred consultation times or the types of plants you're most interested in learning about.
- Consultation preference storage
- Language and location preferences
- Form auto-completion data
- Calendar integration settings
Marketing Cookies (Optional)
These help us show you relevant information about our flower care services and measure how effective our educational content is at helping plant enthusiasts find the guidance they need.
- Conversion tracking for consultation bookings
- Retargeting pixels for relevant service recommendations
- Social media integration cookies
- Email campaign effectiveness tracking
Data Retention and Your Control
How Long We Keep Cookie Data
Different cookies have different lifespans based on their purpose. Here's what you can expect:
| Cookie Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Basic site functionality |
| Analytics Data | 26 months | Understanding usage patterns |
| Functional Preferences | 12 months | Remembering your settings |
| Marketing Data | 13 months | Relevant service recommendations |
You have complete control over your cookie preferences. The button at the top of this page removes all non-essential cookies immediately and tells our systems to stop collecting optional data about your visits.
When you reject non-essential cookies, we store this preference locally on your device so we remember your choice for future visits.
Third-Party Services
Some of our tracking technologies come from trusted third-party services that help us provide better flower care consultation experiences:
Google Analytics: Helps us understand which plant care topics are most helpful to our visitors and how we can improve our consultation booking process.
Calendar Integration Services: When you book consultations, we use third-party calendar services to manage appointments efficiently.
Payment Processing: For consultation fees, we work with secure payment processors who use their own cookies to ensure transaction security.
Each of these services has their own privacy policies, and when you reject non-essential cookies, we also disable data sharing with these partners for marketing purposes.
Browser-Level Cookie Management
Besides using our cookie rejection button, you can also manage cookies directly through your browser settings. Here's how this affects your experience with our flower care consultation services:
Blocking All Cookies: Our consultation booking system may not work properly, and you'll need to re-enter your preferences each time you visit.
Blocking Third-Party Cookies: This prevents most tracking while still allowing our core consultation services to function normally.
Private Browsing Mode: Automatically deletes cookies when you close your browser, but you'll lose saved preferences like consultation history.
We've designed our flower care consultation platform to work well even with strict cookie settings, though some convenience features may be limited.
Questions About Our Cookie Policy?
Email: support@kexio.it.com
Phone: +994518934411
Address: 220 Dilara Aliyeva, Baku, Azerbaijan